By Moe Lastfogel
Director of Sales and Marketing for The Retail Observer
According to Consumer Reports, one of the best places to buy large appliances is from Independent Local Retailers. Here are the retailers that came out best in their annual appliance-retailer satisfaction survey:
• Abt Electronics: Superb selection is among the pluses that again landed Chicago area-based Abt and its 100,000-square-foot showroom on their large-appliance winners’ list. Abt delivers free within 100 miles of its store, and orders of $35 or more shipped within the continental U.S. are free also.
• Independent Local Retailers: From a local mom-and-pop store,you might expect to like everything except the selection—the stores are smaller—and price. And that’s just what their readers said, praising the service, checkout, and everything beyond, such as installation. Another plus: Readers they surveyed thought most highly of the knowledgeable sales staffs, seconded closely by Abt.
• Costco: Care just about price? This warehouse club, with hundred of stores was the only retailer to earn top marks for price. Its product selection got their readers’ lowest marks.
• Nebraska Furniture Mart: This retailer uses its own trucks to deliver within a six-state region—and uses carrier services beyond the vicinity of its five stores. Respondents who shopped there gave top marks for selection and product quality, with price and checkout ease just a notch lower.”
Based on this survey, the top places to buy appliances is from you – our readers, The Independent Local Retailer. The biggest reason is due to the level of knowledge and service you provide your customers. We hope that the news, education from our writers and partners that we provide you each and every month helps keep you up to date on the latest trends in your industry and keeps you at the top of your game. Congratulations to everyone for a job well done.
By Eliana Barriga
Publisher and Managing Editor for The Retail Observer
Summer is all about feeding the senses—the sights, smells, sounds, tastes and feeling of the season. A favorite pastime for me is slipping away to my favorite local shops on the hunt for my next treasure.
It’s a time when I am ready to try new things and take chances with my décor. I want to see colorful appliances and gadgets to brighten up my kitchen. I want to see waterproof electronics that will allow me to capture every moment with my granddaughter by the pool. I want to see the latest textures and designs for my reading chair that will fit just perfectly by an open bay window. I’m looking for those stylish planters to give my entryway some new curb appeal.
I’m looking for inspiration! I’m on the hunt, and want to find products that are quirky and fun. It’s a time to rekindle the nostalgia of summers past spent at the beach, camping by the lake and eating ice cream on the boardwalk. A time to remind me of my last trip to Paris, a family vacation in the Caribbean, hiking in the Peruvian Andes.
It’s a time to stir my sense of adventure, of wishes and dreams to skydive, take that trip to Dubai, go on an Alaskan cruise and take a helicopter ride over the Grand Canyon. I want to be delighted and surprised as I walk down every aisle of your store because, YES, I could be out enjoying the beautiful summer day; instead, I am choosing to play in your store, allowing you to take me away with a selection of products and accessories that will fulfill my every need and desire for living the good life!