Ok, we’re halfway through the year and halfway through the trade shows of 2019. What shows have you gone to or are yet to attend? So far this year we’ve highlighted Living Kitchen, TISE, Las Vegas Market, KBIS and the Architectural Digest Show. In this issue we are covering the International Home and Housewares Show and The National Hardware Show. Read More
Writers' Corner
ARE YOU JUST GUESSTIMATING YOUR CUSTOMER SERVICE QUALITY?
ELEMENTS OF A BEAUTIFUL WORK CULTURE: SERVICE
WHAT IS YOUR BRAND’S PERSONA?
THE STORY OF YOUR BUSINESS WILL BE TOLD WITH OR WITHOUT YOU
It was in 1929 that Miele launched the predecessor of the G 7000 as Europe's first electric dishwasher. Far removed from today’s illustrious feature set, the original version consisted of a round metal tub with two baskets for plates and cutlery. Piped hot water was inconceivable in those days, so the dishwasher had to be filled manually. Water was sprayed over cups, plates and cookware for several minutes by an electrically powered propeller. “The machine was quite expensive – and the few people who could afford it had maids to do the housework,” explains Dr. Markus Miele, executive director and co-proprietor, as he turns back the pages of time. Read More
