Monthly Columnists
Libby Wagner
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CULTURE COACHWHAT ABOUT THOSE BAD APPLES?
I’m going to confess that, indeed, I remember the Osmond Brothers, and in fact, the very first live concert I attended was a special surprise for my 10th birthday. My parents and I joined thousands of other pre-teens screaming to the snazzy white leisure... Read More |
John Tschohl
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CUSTOMER SERVICEHARD WORK— RECIPE FOR SUCCESS
We’ve heard it since childhood. We’ve heard it from parents, teachers, and friends...“You just have stick to it and try (work) harder.” Success is more about how hard one is willing to work or practice than the God-given talents we are born with. Hard work... Read More |
Elly Valas
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RETAIL VIEWSMY UPGRADED CRUISE TO ICELAND
I’m a sucker for a good selling experience. As soon as an associate engages me with a couple of questions about me I’ll buy whatever they’re selling. But because I know a good sales presentation when I see one, a bad one rankles me no end. My latest trip took me to Ireland and Iceland.Read More |
TRENDS COLUMNISTS
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Bill Bazemore
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Tom Hickman
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Jim Ristrow
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Patrick Maloney
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Joe Higgins
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SERVICE WRITERS
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Ralph Wolfe
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GUEST COLUMNISTS
Zeke Camusio
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Kevin Henry
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