WRITERS
John Tschohl
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CUSTOMER SERVICEOUT-LEARN YOUR COMPETITION
Successful people are obsessed with learning. They out- learn everyone around them. They’re voracious readers. Warren Buffet, Bill Gates, Mahatma Gandhi, and Disney CEO Bob Iger – they’ve invested vast amounts of time reading and learning. Buffet, Gates, and Iger devour... Read More |
Libby Wagner
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CULTURE COACHCOMING TO GROUND: COURAGE AND VULNERABILITY
Years ago, I sat with one of my executive coaching clients to have our beginning-of-the-year meeting. We’d been working together for several years, with a focus on strengthening his leadership skills, improving his team’s performance and morale, and ultimately... Read More |
Steven Morris
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ON BRANDWHAT WOULD YOU DO WITHOUT MARKETING?
How would you go about finding and attracting more customers if traditional and digital marketing were taken off the table? No email, Facebook, or Google. No digital outlets or tools to measure where customers are coming from or what they’re doing. No print, TV or... Read More |
Mario Juarez
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BUSINESS MINDSETIS YOUR BUSINESS TELLING THE WRONG STORY?
What kind of story are you telling about your business? Is it all about the products you’re selling and the services you offer? Or maybe the big sale that’s coming up soon? If that’s the sum total of your business storytelling, you might be missing a huge opportunity. Read More |
TRENDS
Mike Allen
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Bill Bazemore
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Tom Hickman
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Jim Ristrow
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Patrick Maloney
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Joe Higgins
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SERVICE
Ralph Wolfe
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