WRITERS
John Tschohl Customer Service
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EMBOLDENING AN EMPOWERED TEAM
There’s a saying of Lee Iacocca’s that I love: “Lead, follow, or get out of the way.” By leading with his characteristic style, Iacocca inspired – emboldened – his people with the confidence to behave in a particular way. He steadily encouraged them by letting them know that they faced no opposition. They began to spend time growing, and learning about their ability to turn the company around to make a profit, pay off its debt, and become a member of an empowered team. Read Full Article Learn more about John Tschohl at johntschohl.com
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Libby Wagner Culture Coach
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PLAN B: WHEN THINGS DON’T GO AS EXPECTED
It’s hard to imagine a year like 2020 as anything more than the “what’s Plan B?” year. Each time we thought we knew how to deal with all of the daily, sometimes devastating, changes of the ways that the Covid-19 pandemic was impacting our lives at work and at home, it turned out to be something different the following day. In truth, many of us feel like we are on Plan Z, rounding the bend to begin the alphabet again. Read Full Article Learn more about Libby Wagner at libbywagner.com
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Steven Morris On Brand
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YOUR BRAND IS YOUR CHARACTER
Every leader, every team and every brand will face adversity. It may take the form of a personal crisis; it may be an event that hits your industry alone; or it may be something that only affects your company, your team, or you. When you’re facing adversity and you tap into the power of your driving principles, you’ll be reminded of a power that is always there for you. It's called character. And if it’s so powerful during a crisis, why aren’t you tapping into it every day? Read Full Article Learn more about Steven Morris at themthdegree.com
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Mario Juarez Business Mindset
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THREE STORYTELLING MISTAKES TO AVOID
In a world of information overload, remote work and endless distractions, businesses of all stripes are paying attention to storytelling. The obvious reason is that when it’s done well, storytelling can change opinions and behaviors in profound ways. It’s the ultimate influence model. In my consulting practice, I work with organizations and individuals to help them become more effective storytellers. Through workshops, coaching and focused creative work, we put storytelling to work to improve sales, customer satisfaction, organizational health, diversity and much more. Read Full Article Learn more about at mario-juarez.com
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TRENDS
Hank Alexander
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Lee McDonald
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Seth Weisblatt
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