By Eliana Barriga
Publisher and Managing Editor for The Retail Observer
Can cultivating a happy culture at work help your business succeed and your customers and employees thrive?
When Sergey Brin and Larry Page founded Google in 1998, they established
a policy of hiring only the most brilliant applicants in STEM fields (science, technology, engineering, and math), and 15 years later, Google decided it might be a good idea to evaluate the results of this policy.
A Washington Post article titled “The surprising thing Google learned about its employees–and what it means for today’s students” (December 27, 2017), summarized what Google learned from Project Oxygen, the detailed examination of its hiring practices.
Project Oxygen completely overturned the company’s assumptions about the qualities that best predict success in a high-tech business environment. Most notably, among the eight standout qualities of Google’s top employees, STEM expertise was dead last.
The top qualities that augured success at Google were “soft” skills. The researchers found that the most successful Google employees:
What conclusions can we draw from these studies, about the best way to help our employees and customers (and our business) thrive?
The top Google employees help create a culture where the employees are free to include the needs of others. Want to create a successful, customer-centric culture for your organization? Surely it would be worth “doing as Google does.”
Happy Mothers' Day,
By Moe Lastfogel
Director of Sales and Marketing for The Retail Observer
“It's not easy being green.” ~Kermit the Frog
Last month we celebrated Earth Day, and we can still do good while receiving feel- good and financial benefits for ourselves and our communities throughout the year. Do you have old, damaged or unused electronics, furniture, displays and/or appliances taking up space in your warehouse? When you discard them, recycle them. Many trade-in and trade-up programs invite you and your customers to exchange old products for gift cards, or for credit to shop in your store.
Many manufacturers support these programs with special incentives for participating retailers. Recycling companies
then make sure the products are disposed of responsibly – it’s a win-win for everyone.
If you simply want to earn a little extra green, think about selling your used, damaged or outdated inventory – Amazon, Craigslist, Offer-up and eBay are great places to look for buyers. Or consider donating products in good working condition to a charity, so those less fortunate can benefit. Consider these organizations:
No matter which organization you choose to donate to, it’s easy to keep your inventory clear of clutter and make a little extra cash or receive a write-off while performing a good deed and doing your part for the environment.