FeaturesDWELL ON DESIGN: A Celebration and Exploration of Modern Design 2016Dwell on Design LA offered continuous content from more than 90 leaders in design, 2,000 modern furnishings and products from 300 exhibitors, as well as continuing
education opportunities across four distinct design disciplines. Dwell Outdoor transformed more than 30,000 square feet into a botanical lounge and oasis. The exhibition featured the ever- popular Beer Garden, hundreds of hanging succulents and plants curated by award-winning landscape designer, Jamie Durie, as well as prefab structures including the Signature Kitchen Suite LivingHomes by Plant Prefab, the Monogram Modern Home, the Haier Home by Cocoon9, and a tiny home presented by SMUD’s Tiny House Competition. Read Full Feature Story DSE 2016: 13th Show Reaches New High-Water Marks for Attendance and Exhibit SpaceThe conference and trade show surpassed last year’s attendance record with more than 4,100 attendees from 69 countries worldwide, also setting a new record. But the important news is that 45 percent of that verified attendance were end users, an increase of 7 percent in DSE’s primary target audience compared to 2015.
The exhibit hall also set a new record of over 84,000 net square feet. Of the over 200 exhibitors, 45 were exhibiting for the first time. Read Full Feature Story |
Book ReviewDRIVEN TO DELIGHTBy Joseph A. Michelli
In his previous bestsellers—The Starbucks Experience, The New Gold Standard, and Prescription for Excellence—Joseph Michelli revealed customer experience practices and strategies of beloved businesses. Now, in this timely new book, he shares the greatest customer-driven insights behind one of the most iconic brand names in the world: Mercedes-Benz USA.
Filled with exclusive front-seat insights from Mercedes-Benz employees, eye-opening testimonials from passionate Mercedes-Benz fans, and solid nuts-and-bolts advice for creating your own consumer-aligned road map, Driven to Delight will help you retool your strategies, reignite your customers, and refuel your team for the long haul. Read Full Book Review About The Author
Joseph A. Michelli, PhD, CSP, is an internationally sought-after speaker, organizational consultant, and New York Times number-one best-selling author. He is a globally recognized thought leader in customer experience design. For more information, please visit www.josephmichelli.com.
Publisher: McGraw Hill |